Pakistan Mobile Communications Limited, doing business as Jazz, (Urdu: جاز) is a Pakistani mobile network and internet services provider formed by the merger of Mobilink and Warid Pakistan. 1994 as a joint venture between Saif Group and Motorola Inc.
Recently I was unable to send SMS from Jazz so I tried some personal solutions, fortunately, it worked for me but after some days again I was not able to send SMS from my Jazz sim so I was in search of permanent solutions so I tried some other solutions and those methods worked for me.
So today in this post I will share those solutions with you so do read the full article to know about them.
Solutions To Jazz SMS Not Sending
Most of the time Jazz SMS not sending issue happens due to the ineligibility of sending SMS. So to solve this issue you will just have to check your balance.
There are various options to check the balance on Jazz:
- Dial the following dial code: *111# (Charges Rs 0.24); or
- Dial the following dial code: *444*6*2#; or
- Send “4” on our WhatsApp Self-Service number  (after sending “Hi”); or
- Open the Jazz World app’s homepage; or
- Dial the 111 helplines (Charges Rs 0.72) to hear the balance details.
after that check, if you are eligible for SMS sending or not then act accordingly to activate your SMS sending service.
2. Clear the Cache Of Messaging app
The cache is nothing but the files used to make future processes faster. Sometimes these Cache files cause some issues. So in this case you can just clear these cache files in order to solve this error easily.
Steps to clear the cache of Messaging app:
- Tap ‘Settings’ on your smartphone.
- Go to “Manage apps“.
- Now find the “Messaging app“.
- Then go to Storage Section.
- Now clear the cache from here.
3. Restart the Smartphone
Sometimes clearing cache and force stop may not work if your phone has internal misconfiguration thus to solve this error just simply restart your smartphone and the problem will be automatically solved.
4. Check Sim preference
Many times I observed wrong sim preference while sending which I find a common reason behind SMS not sending Jazz.
So if you are using dual sims on your phone then do check from which sim you are sending SMS.
5. Refresh SMSC
If you followed all the above SMS and still can’t send Jazz SMS then, you can refresh it by following the methods given below:
- Open the Phone.
- Dial *#*#4636#*#* to open the Testing menu.
- Tap Phone Information.
- Scroll to the bottom of the entry for SMSC.
- Tap Refresh to load the current SMSC Number.
If it doesn’t work then you might need to set the SMS service center number (SMSC) manually. So to do this check your area’s SMSC number and accordingly set it in the SMSC field and tap update.
6. Contact Support
If you followed all methods that we mentioned above and sadly none of them worked for you then you can contact 111 or dial Dial 111 300 300 number for Jazz customer care service.
After calling them, explain your SMS not sending issue they might help you further.
We have shared all possible solutions we found to solve the Jazz message not sending problem. If you still have any kind of problems then feel free to comment below. We will help you as soon as possible.