Solutions To Maxis/Hotlink Sim SMS Not Sending - Tech Shadow

Solutions To Maxis/Hotlink sim SMS Not Sending

Solutions To MaxisHotlink sim SMS Not Sending

Hotlink is a brand of Maxis that provides both mobile prepaid and postpaid plans. Those looking to get a Maxis prepaid SIM card will get a Hotlink prepaid SIM card because the Maxis brand has no prepaid plans.

One of our subscribers asked us why was he unable to send text messages from his Hotlink Sim? He also quoted that whenever he sent text messages and closed the app, he received a notification saying, Message sending failed.

So when he tried to check, he found that the message wasn’t sent from Hotlink. It just had a red refresh button. Even after clicking on that red button, it didn’t work. He further said that currently, it is happening to him again and again and asked us about the solution.

So today in this post we are trying to give you prominent solutions to this issue as we already know some tricks and we found some other practices too, so do read the article til the end.

Solutions To Hotlink SMS Not Sending

1. Recharge

Most of the time Hotlink SMS not sending issue happens due to the ineligibility of sending SMS. So to solve this issue you will just have to check your balance If you don’t have sufficient balance then you have to recharge.

Hotlink Check Balance Code : *100#. Check your balance it should be enough to send an SMS.

After that check, if you are eligible for SMS sending or not then act accordingly to activate your SMS sending service.

2. Clear the Cache Of Messaging app

The cache is not anything however the files are used to make app techniques faster. Sometimes those Cache files serve a purpose for a few issues. So in this example, you could simply clean those cache documents if you want to clear this mistake easily.

Steps to clear the cache of Messaging app:
  1. Tap ‘Settings’ on your smartphone.
  2. Go to “Manage apps”.
  3. Now find the “Messaging app”.
  4. Then go to Storage Section.
  5. Now clear the cache from here.

3. Check Sim preference

Hotlink sim SMS

In many instances, I found incorrect sim choices while observing, which I discovered among the most common cause back of SMS now no longer sending Hotlink.

So in case you are the use of twin sims in your smartphone then do take a look at from which sim you’re sending SMS.

4. Restart the Smartphone

Sometimes clearing the cache won’t help, and your smartphone may have inner misconfiguration as a consequence resulting in this issue. Simply restarts your smartphone and the trouble may be routinely solved.

5. Refresh SMSC

If you followed all the above SMS and still can’t send Hotlink SMS then, you can refresh it by following the methods given below:

  1. Open the Phone.
  2. Dial *#*#4636#*#* to open the Testing menu.
  3. Tap Phone Information.
  4. Scroll to the bottom of the entry for SMSC.
  5. Tap Refresh to load the current SMSC Number.
Refrsh update SMSC

If it doesn’t work then you might need to set the SMS service center number (SMSC) manually. So to do this check your area’s SMSC number and accordingly set it in the SMSC field and tap update.

6. Contact Support

If you followed all methods that we mentioned above and sadly none of them worked for you then you can Simply Dial 00 60 3-7492 2123 for customer care service or go to the contact page of Hotlink customer care service.

After calling them, explain your SMS not sending issue they might help you further.


We have shared all possible solutions we found to solve the Maxis/Hotlink sim SMS Not Sending. If you still have any kind of problems then feel free to comment below. We will help you as soon as possible.

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