Amazon Fire Stick and Hotstar are two popular streaming services used by millions of people globally. However, sometimes users face the issue of a ‘Content not Owned‘ or it may say ‘The user is not entitled to this content Hotstar‘ error when streaming Hotstar on their Amazon Fire Stick.
This error can be frustrating and prevent users from watching their favorite shows and movies. In this article, we will discuss some of the reasons for this error and provide solutions to fix it.
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Common Reasons behind Amazon Fire Stick Hotstar Saying ‘Content not Owned’
Reasons for ‘Content not Owned’ Error: The ‘Content not Owned’ error on Hotstar can occur due to various reasons. Here are some of the most common ones:
- Hotstar has different content libraries for different regions. If you are accessing Hotstar from a region where the content is not available, you may get the ‘Content not Owned’ error.
- An outdated Hotstar app can also cause this error. If you have not updated the Hotstar app in a while, it may not be able to stream the latest content, leading to the ‘Content not Owned’ error.
- Technical issues such as network connectivity problems, server downtime, and cache memory issues can also cause this error.
Solutions to Amazon Fire Stick Hotstar Saying ‘Content not Owned’
1. Use a VPN
If you are facing the ‘Content not Owned’ error due to geo-restriction, using a Virtual Private Network (VPN) can help you access the content. A VPN can change your IP address and make it appear as if you are accessing Hotstar from a region where the content is available.
There are many VPN services available, such as NordVPN, ExpressVPN, and CyberGhost. You can check their reviews and then decide to buy them according to your need.
2. Do Payment
If you are getting the “Content not owned” error, then should check your payment of subscription. Make sure that your payment method is up to date and valid, and that you don’t have any pending payment dues on Hotstar. If there is a payment due, clear the dues to avoid any interruption in streaming Hotstart.
3. Clear Cache
If you are facing the ‘Content not Owned’ error due to technical issues, clearing the cache memory of the Hotstar app can help. To do this, go to ‘Settings’ on your Amazon Fire Stick and then to ‘Applications.’ Select the Hotstar app and then select ‘Clear Cache.’
Clearing the cache can fix many issues on Amazon Firestick such as error code 6670, thus it helps a lot.
4. Update Hotstar App
An outdated Hotstar app can cause this error. Make sure that you have updated the Hotstar app to the latest version available in the Amazon App Store. To update the app, go to ‘Settings‘ on your Amazon Fire Stick, then to ‘Applications,’ and select the Hotstar app. Click on ‘Update’ to update the app.
5. Check the Network Connection
A poor network connection can also cause the ‘Content not Owned’ error. Make sure that your Amazon Fire Stick is connected to a stable and strong Wi-Fi network. You can also try restarting your router or modem to fix any network connectivity issues.
6. Get Help
If you tried all tips we gave you above and nothing worked then please contact Amazon Customer Support, through this link, for real-time assistance.
Conclusion
The ‘Content not Owned’ error on Hotstar can be frustrating, but there are ways to fix it. If you are facing this error, try the solutions mentioned above to stream your favorite shows and movies on Hotstar without any interruption. By following these steps, you can make the most out of your Amazon Fire Stick and Hotstar subscription.